Contact

Our 24hr advice line is available for patients, their families/carers and healthcare professionals who need immediate medical advice on someone’s care. It is run by experienced nurses who have round-the-clock access to specialist medical advice from our own doctors.

To make a referral or to find out more information about our services, please ring the Clinical Coordination Centre (Mon-Fri 8-6pm | Sat-Sun 9-5).

If you want to make a donation, find out about fundraising or volunteer with us, ring our Reception Team and they will be delighted to speak with you and direct you to the relevant person.

Health and Social Care Professionals

Please send clinical or patient sensitive information via a secure email route to the Clinical Coordination centre at DHHC.dorothyhouse-referrals@nhs.net. If you are a Systm1 user, information can also be sent via this route.  If you would like to discuss with our Clinical Coordination Team, please phone 0345 0130 555.

Compliments, Concerns & Complaints

We also welcome feedback from people who have benefitted from our services as this is encouraging to staff and volunteers. You can visit our Compliments, Concerns & Complaints page here.

You can also share your experiences and feedback online by visiting this link iWantGreatCare.