What impact has Dorothy House made this year?

At the end of an extremely productive year, we wanted to let our community know what impact our efforts at Dorothy House have made, and the results of the hard work of our staff and volunteers.

Our Hospice

With 146 ‘iWantGreatCare’ reviews this year averaging 4.92/5 stars, we know that while we will always strive to improve our care, we are delivering on our promise to provide the highest quality compassionate end of life care to our community.

• 936 family members and carers supported
• 30,896 hours of Hospice at Home care
• 252 people cared for in our Inpatient Unit

Our community

It is only with the support of our community that Dorothy House is able to provide compassionate end of life care to all those who need it. As ever, we are incredibly grateful to those who support us with our fundraising efforts.

• Our ever-popular Men’s Walk to Support raised £54,000 and created a space to enable men to open up about grief.
• The Always Here Appeal raised £460,000 and opened up awareness of our services across new networks of people in our community.
• Retail shops raised £5.3m this year, whilst creating an important social hub and work experience opportunity for volunteers.

Our finances

Despite still feeling the impact of the pandemic, both our Fundraising and Retail teams exceeded their ambitious targets this year. Our income in the 22-23 financial year was £15.2m, made up of NHS and education contracts, fundraising, our retail shops and legacies left in wills.

• £6 million left to the Hospice as gifts in Wills
• 23,875 separate cash donations
• 3 million raised through our shops

Our volunteers

At Dorothy House, we couldn’t do what we do without the amazing work of our volunteers across the organisation; from our Retail shops, to our compassionate companions, to those helping at the Hospice in Winsley as gardeners and in administration. They are at the heart of everything we do.

• 163 retail volunteers recruited
• 568 volunteer companion hours
• 1,002 volunteers

To find out more about the exciting developments and innovations at Dorothy House and the community over the past year, take a look at the Impact Report here.